Frequently Asked Questions about Kazakhstan

1. Where is Kazakhstan situated?

  • Kazakhstan is located in central Asia, south-east of Europe and borders with Russia, China, Kyrgyzstan, Uzbekistan, and Turkmenistan, and also adjoins a large part of the Caspian Sea.

2. Why should one visit Kazakhstan?

  • Kazakhstan is very rich in terms of culture, traditions, food, has abundant breathtaking landscapes. The new and ultra-modern city of Astana is the new capital of Kazakhstan whereas Almaty is the former capital and often dubbed the cultural capital of Kazakhstan. Almaty exhibits vivid national spirit from wild horses that symbolize nomadic freedom to the rapidly growing urban city life. Anyone who has visited Kazakhstan will agree that the country is modern, liberal & tourist friendly.

3. What is the best season to visit Kazakhstan?

  • March till September (spring & summer) is usually the most preferred time to visit Kazakhstan as the weather is cool & pleasant. June is usually warm in Kazakhstan and hot in the desert region; great for exploring, glamping & hiking trips. If you are a fan of the cold climate and an advocate of winter sports, November through February is the perfect season for you to indulge in winter sports like skiing, ice-skating & snowboarding.

4. What are the most interesting places in Kazakhstan?

  •  The most popular destination in Kazakhstan is Almaty. Almaty tours are becoming increasingly popular with international tourists due to the city's richness in nature and culture as well as its close proximity to exciting and beautiful locations such as Shymbulak, Kapchagay, Charyn National Park and lakes such as Big Almaty Lake, Kolsai Lake & Lake Kaindy to name a few.
  •  Astana; the modern capital city of Kazakhstan is often said to resemble Dubai and is known for its beautiful skyline and urban life. A two and a half hour drive from Astana will get you to Borovoe; a picturesque area of mountains, lakes and pine forests.
  •  For those interested in archeology and ancient Kazakhstan, there is a petroglyph site in Semirechye, North-West of Almaty called Tamgaly. Tamgaly is famous for its rock carvings dated back to the Iron & Bronze Age. Tamgaly was declared a UNESCO World Heritage Site back in 2004 and has been a tourist favorite ever since.
  •  South of Kazakhstan is a perfect place to get acquainted with history and Kazakh culture. Cities like Taraz, Shymkent, Turkestan are several thousand years old and are dominantly Kazakh speaking.
  •  East Kazakhstan Region is famous for its astoundingly beautiful nature. There are more than one thousand lakes in the region, with more popular lakes being Zaysan, Markakol, Bukhtarma, and Alakol.

5. What are the hotel options we have in the major cities of Kazakhstan?

  • The major cities of Kazakhstan, namely Almaty and Astana are abundant with the best 3,4 and 5-star hotels. Several new large capacity luxurious hotels have recently been built to cater to the influx of tourists after the World EXPO 2017.

6. What currency is used in Kazakhstan?

  • The local currency of Kazakhstan is Tenge. The best way to obtain Kazakh Tenge is to bring along USD, Pounds, Euros or Rubles into the country and to change in one of the currency exchanges in the city.

7. What activities are available for tourists during the winter season?

  • The temperatures in Almaty drop to minus 8 in November and minus 17 degrees in January. But if you are interested in ice skating, snowboarding, skiing, sledding, ice fishing or you love witnessing the snow-covered landscapes, then winters in Almaty would be your choice this winter season.


8. What is the official language in Kazakhstan?

  • The official language is Kazakh, but the majority of Kazakhs also speak Russian. You will find English more commonly used in major cities like Almaty, Astana, and Shymkent.


9. Is it safe to drink tap water?

  • Drinking tap water is not recommended but you can use boiled or bottled water. Bottled water is readily available & conveniently bought throughout the country.


10. Is there vegetarian food in Kazakhstan?

  • Yes, vegetarian food is available in most restaurants in Kazakhstan. If you have any dietary restrictions please do let us know upon booking your tour. 


11. What are the Emergency phone numbers?

  • Police – 102, 112 
  • First Medical Aid – 103, 112


12. Is tipping customary in Kazakhstan?

  • A service charge of 10% is included in most restaurants but you may tip at your discretion.